This Privacy Policy explains how POLAR VENTURES LLC (“Nectar”, “we”, “us”) handles personal information when you visit this website or place an order.
Information we collect
- Order information — name, shipping address, billing address, email address, and the contents of your order.
- Payment information — card details are entered on Stripe's hosted checkout page and are processed by Stripe. We never receive or store full card numbers.
- Device and usage information — basic technical data such as browser type and pages visited, used to keep the store working correctly.
- Messages you send us — the contents of enquiries you submit through our contact page or by email.
How we use your information
- To process payments, fulfil orders, and arrange delivery.
- To send order confirmations, shipping updates, and support replies.
- To prevent fraud and to meet our tax and accounting obligations.
- To send marketing email only where you have opted in. Every marketing email includes an unsubscribe link.
Who we share information with
We share only what is necessary with the service providers that let us run the store: our payment processor (Stripe), our shipping carriers, and our email provider. We do not sell personal information.
Cookies
This site stores your shopping cart in your browser so it survives a page reload. Stripe may set cookies on its checkout pages for fraud prevention and session handling.
Data retention
Order records are retained for as long as required for accounting and tax purposes, after which they are deleted or anonymised.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to certain processing. To make a request, contact us at support@polarventures.com.
Children's privacy
This store is intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
If this policy changes, we will post the updated version here and revise the “last updated” date above.
Contact us
POLAR VENTURES LLC
30 N Gould St Ste R Sheridan, WY 82801
support@polarventures.com
+1(786)340-6490